Privacy PolicyThis Privacy Policy ("Policy") is presented by Aman Prestige Realty LLC, Dubai, United Arab Emirates (referred to as "we," "us," or "our"). This Policy applies to multiple entities governed by the Privacy Policy of Aman Prestige Realty LLC. It is our commitment to adhere to relevant legislation and ensure the accuracy, security, and privacy of Personal Information. This Policy serves as a set of principles and guidelines outlining the protection of Personal Information for our clients, service providers, and other individuals ("you").
Acknowledgment
By agreeing to provide your personal information to Aman Prestige Realty LLC, its service providers, or its agents, you grant them permission to collect, use, and disclose that information as described in this Privacy Policy and as permitted by law.
In accordance with Cabinet Decision No. (56) of 2024, by consenting to share your personal information through our website, you acknowledge and agree to receive marketing calls and special offers from us, even if you are registered on the Do Not Call Register (DNCR), and this also constitutes a waiver of any liability on the part of Aman Prestige Realty LLC for any legal consequences arising from such communications.
You have the right to refuse or withdraw consent for specific purposes by contacting us; however, this may affect our ability to provide certain services or information.
If you share personal information of another individual, you confirm that you have obtained the necessary authorization or consents for us to use and disclose that information as outlined in this Privacy Policy.
Telephone Marketing Regulations
In accordance with Cabinet Decision No. (56) of 2024, we are committed to complying with the applicable regulations that prohibit telephone marketing without your prior consent.
We assure you that we will contact you only during the times specified in the applicable regulations (from 9:00 AM to 6:00 PM), and that all calls you receive will originate from the company's official phone numbers.
Data Protection Responsibility
Aman Prestige Realty LLC processes personal information on a daily basis.
We prioritize the confidentiality and professional handling of this information. Our Privacy Policy governs the ethical and compliant use of personal information, ensuring adherence to high standards. By providing your personal information, you give your consent to Aman Prestige Realty LLC and its third parties to process it where consent is the applicable lawful basis.
This Policy provides detailed information about our commitment to privacy, including our collection, storage, and usage practices. We may act as a "data controller" under applicable data protection law. In certain cases, we may also act as a "processor" under specific arrangements, processing data as instructed. We encourage you to review our practices for a comprehensive understanding of how we handle personal information.
Collection of Personal Information
When accessing our website and engaging in communication with us, we may gather specific personal information about you. The types of personal information we may collect and process during the operation of our business and provision of services include:
• Personal details, including first and last name.
• Contact information, including physical address, email address, and telephone number.
• Biographical information, such as job title, employer, photograph, and audio or video content.
• Marketing and communication preferences, along with related information such as feedback and survey responses.
• Billing and financial details, including billing address, bank account, and payment information.
• Information about services rendered to you.
• Recruitment details, comprising curriculum vitae, education and employment history, professional memberships, and other relevant information for potential recruitment or association with Aman Prestige Realty LLC.
• Website usage and technical information, including details of website visits, information collected through cookies, online advertising and content interaction, and other tracking technologies. Please refer to our Cookies Policy for more information.
• Information provided by or on behalf of clients and generated in the course of providing services, potentially including special categories of personal information where permitted by applicable law.
• Identification and background verification data, such as copies of driver's licenses, passports, utility bills, or evidence of beneficial ownership, collected where necessary to comply with applicable anti-money laundering and other legal requirements.
• Any other personal information you voluntarily provide.
• Records of consent, specifying the date, time, and means of consent where required for personal information processing.
Where necessary, collection of Special Personal Information may occur in the ordinary course of business, in accordance with applicable laws and/or for legitimate purposes.
Personal information may be acquired directly from you or through third-party sources, subject to appropriate confidentiality arrangements with personnel and service providers.
Your provided information is treated confidentially, in accordance with our professional obligations and applicable laws. We maintain records of consent, including the date, time, and means of consent where applicable.
If you furnish personal information about another individual, you must ensure that you have the appropriate authority and that the individual has received any notices and provided any consents required under applicable law.
Disclosure of Personal Information
Whether acquiring your personal data directly or from a third party, we utilize it exclusively under the conditions of obtained consent, where applicable, or through other lawful bases such as contract performance, legal compliance, or legitimate interests.
Aman Prestige Realty LLC may selectively disclose your Personal Information to:
• Service providers, comprising entities or individuals engaged by Aman Prestige Realty LLC to execute functions on its behalf, such as marketing, data processing, document management, technology, and office services.
• Organizations or individuals engaged by Aman Prestige Realty LLC to assess your creditworthiness or collect outstanding debts, where applicable.
• Financial institutions, under appropriate confidentiality arrangements, and solely in connection with the assignment of a right to receive payment, provision of security, or other financing arrangements.
• Individuals deemed by Aman Prestige Realty LLC, based on reasonable judgment and applicable authority, as acting on your behalf in providing or seeking information.
• Regulatory agencies, government authorities, insurers, consultants, agents, or other bodies where reasonably necessary for compliance with legal, regulatory, contractual, or professional obligations.
• Personnel, consultants, agents, and service providers of Aman Prestige Realty LLC as reasonably necessary for establishing, managing, or terminating employment, contractual, business, or partnership relationships.
• Third parties, with your explicit consent or when disclosure is mandated or permitted by law.
Storage of Personal Information
Your Personal Information is securely stored in designated locations and on servers controlled by Aman Prestige Realty LLC, either at our offices or those of trusted service providers.
We take reasonable technical and organizational measures to protect Personal Information against unauthorized access, alteration, disclosure, loss, misuse, or destruction, subject to applicable law and the nature of the information.
Privacy on Our Website
Cookies
We use cookies and similar technologies to collect information about website visitors' browsers, operating systems, domain names, and interactions with our website for analysis, security, functionality, and improvement.
Online Communications
Personal Information may be voluntarily submitted for various purposes. Where you are a registered user or otherwise known to us, online and offline information may be combined where permitted by applicable law and where necessary for legitimate business purposes.
E-mail Communications
Occasional marketing emails may contain useful information about our services, properties, offers, events, and other relevant communications. We may collect statistics concerning email interactions, such as whether emails are opened or links are accessed.Where required, appropriate opt-out options will be provided.
Client Communication
During the process of maintaining client relationships, we may employ a Client Relationship Management (CRM) email system to distribute information pertaining to our services, properties, publications, offers, and events. These communications may include tracking technologies intended to evaluate subscriber engagement, collect demographic information, and create subscriber profiles, primarily for the purpose of direct marketing, subject to applicable law and your preferences.
Opt-Out Procedure
If you no longer wish to receive marketing materials or would like to modify your communication preferences, please inform our Customer Relationship Management (CRM) team or contact us using the email address provided in the "Contact Us" section.
You may also use the unsubscribe or preference-management options provided in our marketing emails, where available.
We value your communication preferences and will promptly address and implement changes to your preferences, subject to applicable legal and regulatory requirements.
International Transfer of Personal Information
We reserve the right to transfer your personal information to affiliated entities, service providers, technology providers, or associated professional service firms located in other jurisdictions where necessary for legitimate business purposes or the provision of our services.
Where applicable, we will take appropriate measures to ensure that such transfers comply with relevant data protection laws and that your personal information receives an appropriate level of protection.
We may enter into contractual agreements with relevant service providers and affiliated entities to ensure that your personal information is used solely for specified purposes and safeguarded in accordance with applicable data protection laws.
We have established procedures to monitor and review our data transfer practices. Should you have any inquiries regarding the transfer of your personal information, please contact us.
Retention and Disposal of Personal Information
We will retain your personal information for as long as it is reasonably necessary to fulfill the purposes for which it was collected, or to comply with our legal, regulatory, contractual, accounting, or reporting obligations.
We have established retention periods for different types of personal information, based on the purpose for which it was collected and the relevant legal and regulatory requirements.
After the applicable retention period has expired, we will securely delete, destroy, anonymize, or otherwise dispose of your personal information in accordance with our data retention and disposal procedures and applicable law.
Client's Rights
You possess specific entitlements concerning the management of your personal information. In accordance with relevant data protection laws and subject to applicable conditions and exceptions, you may have the following rights:
Access
You may request information about the processing of your personal information and, where applicable, request access to the personal information we hold about you.
Accuracy
We take reasonable measures to ensure that personal information in our possession is accurate, complete, current, and not misleading.
Correction
You may request the correction of incomplete or inaccurate personal information we hold about you.
Erasure
You may request the deletion, destruction, or removal of your personal information in circumstances permitted by applicable law. There may be circumstances in which we are required or entitled to retain information, including where it is necessary for legal compliance, contractual obligations, regulatory requirements, or the establishment, exercise, or defense of legal claims.
Objection
You may object to the processing of your personal information where applicable, including processing based on legitimate interests or for certain direct marketing purposes. We may be entitled or required to continue processing your information in certain circumstances.
Portability
Where applicable, you may request the transfer of certain personal information to another party in a structured, commonly used, and machine-readable format.
Restriction
You may request that we restrict the processing of certain personal information in circumstances permitted by applicable law, for example, while the accuracy or lawfulness of processing is being assessed.
Withdrawal of Consent
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
To exercise any applicable rights, please contact us using the details provided in the "Contact Us" section.
Links to Other Websites
Our website may feature links to third-party websites. Visitors are advised to review the privacy policies and terms of those third-party websites before providing personal information, as Aman Prestige Realty LLC is not responsible for the privacy practices of third-party websites.
Privacy Policy Updates
This Privacy Policy may be updated periodically to reflect changes to our business practices, technology, applicable legislation, or legal and regulatory obligations.
Any modifications to this Privacy Policy will be published on this webpage, and we recommend that you review it regularly.
In the event of substantial changes to this Privacy Policy, we may notify you by email, through our website, or by another appropriate means where required.
Please be aware that this Privacy Policy may be revised without prior notice where permitted by applicable law.
We urge you to periodically review this Privacy Policy to remain informed about how we handle your personal information.
Contact Us
For inquiries or comments regarding this Privacy Policy or the processing of personal information, to exercise any applicable rights, file a complaint, or request information about our privacy practices or the processing of your personal data, please contact us at:
Email: policy@amanrealty.ae